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We are committed to providing you with a pleasant and convenient shopping experience at Geographical Norway. The purpose of this shipping policy is to provide you with all the necessary information on shipping times, delivery methods and costs associated with your order.
Countries concerned by shipment
We deliver to mainland France (excluding Corsica), French overseas departments and territories, European Union countries, Norway, China, Japan and the USA.
Order Processing Times
Once you have placed an order on our website, please note that we need a certain amount of time to process your order. This processing time may vary depending on the volume of orders and the products selected. We aim to process all orders as quickly as possible.
Delivery methods
We offer several delivery options to suit your needs. The available delivery methods are displayed during the checkout process and may vary according to your geographical area. Please select the delivery method that suits you best.
Delivery charges
Delivery costs are calculated according to the weight and size of the package, the destination and the delivery method chosen. Delivery charges will be clearly indicated before your order is confirmed. Please note that additional charges may apply for certain remote destinations or for specific delivery services.
Delivery tracking
Once your order has been shipped, we'll provide you with a tracking number so you can follow the progress of your delivery. This will enable you to find out where your parcel is and estimate its delivery date.
Returns and Complaints
In the event of a problem with your order or if you wish to make a return, please refer to our Returns Policy available on our website. We will explain the procedures for returning products for a refund or exchange.
Customer Service
Our customer service team is available to answer any questions you may have about shipping your order. Feel free to contact us via our online chat, and we'll do our best to provide you with fast, efficient assistance.
Thank you for your trust and understanding of our shipping policy. We do our utmost to provide you with a satisfactory shopping experience, and we are committed to dispatching your orders as quickly as possible.
